For sure. The younger techs have extremely poor troubleshooting skills and lack of knowledge because they did not grow up with computers. They came up on phones and click and drool interfaces, so they know how to do nothing and don’t understand how anything works.
Most of them should not be in the field as they cause more problems than they solve. The vast majority of them don’t really seem to get any better, either. I know I will incur the wrath of many but it does seem to matter if you’ve grown up with real, general-purpose computers or not.