Bland

Ha, what? This creation has the same insipid characteristics that every other AI song I’ve heard possesses. Dynamically, it’s extremely static and generic. The rhyme scheme is predictable and is basically just a simplified ballad one.

The music is a standard ol’ four bar in 4/4 time. It all sounds so extremely AI-gen to me.

Not Passable

Passkey technology is elegant, but itโ€™s most definitely not usable security.

From Ars, the same site that was pushing Passkeys really hard (as noted in the linked piece). The readers pushed back against those inane articles, to their credit. I even left a comment, which I hardly ever do anywhere as I just get banned from most places anyway.

Exactly what I predicted would happen did in fact occur because it’s inevitable: Passkeys became another tool for data thieving’ and platform lock-in. It’s wild that anyone (including Ars) thought anything else would or even could occur.

Passkeys are a useless turd.

WIP It

A curated list and XPI files of Mozilla Firefox browser extensions, addons, themes from addons.mozilla.org, before XUL-based purge blackout.

The removal of the ability to truly have Firefox do what you want was one of the greatest and most senseless (and pointless) eradications of human effort and of useful tools in the history of tech. It also destroyed Firefox and directly led to its irrelevance.

When I recall the things I used to be able to do easily in Firefox that I no longer can achieve in any browser1, it makes me enraged. And all for no real security or other improvement. Yes, they had to deal with XUL — but instead of creating a better version of that, they took those capabilities away altogether, lied to us that it was for “security” and then laughed at their most devoted users as we said this would doom the browser.

And we were right.

  1. Many tasks that I used to complete in seconds now take minutes or hours, if they can be done at all (most cannot).

AI Write Right

This is already happening. One of my team members did his year-end self-review. I read it (am his manager) and it seemed like it sounded AI-ish. I asked him if he’d used AI to create it and he said he hadn’t, though I know he uses ChatGPT for other things. He’s honest and I believe him that he didn’t use AI for this particular item. But the review is written in that style, likely because he has been using AI for other mundane tasks so it has lodged in his brain. I’ve also seen the same in emails from other people that I’m pretty sure were not actually AI-generated.

I do not like this.

Learned Out

I think I’m sick of learning.

I’m not sick of it yet, but it’s certainly true that IT is the only field where you have to learn approximately a bachelor’s degree worth of knowledge every 2-3 years. You’re always running as fast as you can to stand still. And usually not even managing that.

Note that I am not saying that other fields don’t require learning. They do. But nothing compared to IT, where new technologies are often introduced, become ubiquitous, and then enter obsolescence in five years.

It does wear on one after a while.

Linguini

RIPE says we’re in Germany – so FireFox and Chrome says Guten Tag.

Sites and browsers seem to have no idea to get this right. Even though I am using English as my OS language and browser language, I guess because I’ve searched for enough junk in Spanish and French that Google shows me results in those languages even though I’d prefer English unless I specify otherwise.

And that’s despite not being logged into Google and blocking most things. So it means Google is using my IP to track me enough to toss French and Spanish results my way semi-randomly (I’m not usually behind VPN as it’s too slow for me).

Just give me results in English, please, unless I request something different.

Boot Re

Why do users seem to be mad that simple advice fixes their problems?

I’ve seen this many times over the years. I think there are a few things going on here. Most users are very insecure about their computer abilities, so when you tell them to do something simple and it works they take that as somehow calling them stupid. (Which is insane, but well, you know…users.)

And related to the above, they want some fix to be final and the problem to be fully resolved forever. They want to witness you engaging in an epic bout of troubleshooting where you call Satya Nadella himself and rewrite and recompile the Windows source code just for this one aggrieved user 1.

Of course, because they do not understand computers and how fantastically, insanely complex they are, explaining to the person experiencing a problem that a reboot or logging out and back in again is the best (and often, only) way to fix a problem they see as you not wanting to do your job 2.

So to wrap this up, when you combine insecurity, entitlement and lack of knowledge you end up with anger. Which is one of the many reasons working helpdesk is terrible.

  1. Don’t laugh. Or do. But whatever you do, I’ve gotten this exact demand when I was doing support.
  2. Another thing more than one lovely user has told me over the years.

Speed of Use

I realize this is is me mostly being behind the times more than anything else, but I still cannot believe how much people do on their smartphones. They are so incredibly slow as compared to a real computer. And by that, I mean speed of use, not necessarily speed of operation.

But it’s not just me being behind the times. I watch younger people do things they claim are “easier” and “more convenient” on smartphones, and they take anywhere from 2-10x as long as I do to complete the same task on a full computer. When I witness things like that, I know there is a propaganda operation at work — that those preferences have been engineered and are not entirely organic.

But the world is what it is. Alas.

Oracular

What was the most challenging issue you solved?

Figuring out how to get a critical (couldn’t go live without it1) call reporting Oracle database to work on Solaris after the vendor’s top-level tech support and half a dozen other people could not get it to function. I did this mere hours before the deadline.

No Google. All brain (and some man pages).

I later phoned the vendor and told them how to fix their own misconfigured garbage.

I miss working in Solaris and using CDE. Don’t want anything to do with Oracle ever again, though.

  1. Due to regulatory requirements.

Making

From over 20 years of working in IT, I’ve learned these things:

1) Users don’t read. No matter what it is or how simple they won’t read it. And if they do read it, they won’t understand it.

2) Users won’t learn, or even try to learn. No matter how much it’d benefit them or save time, they simply will not.

3) Any users you force to learn will hate and resent you forever, and might even attempt to get you fired.

And note here that I am not talking about teaching a user to build a server or to design a network. That would be a fool’s errand. No, I mean actions such as trying to attempt to get the user to learn the name of the application they are actually using and have been using for 10+ years, or how to find the Start menu reliably. That’s all. Similar to teaching a new driver to locate the brake pedal.

Working in IT — and specifically on helpdesk — made me into much, much more of a misanthrope.

Angray

I will never not be angry about how when I attempt to search my own goddamn computer, Windows gives me web search results first and foremost. Fuck anyone who had anything to do with that. They should all go to jail. And I am actually 100% completely serious about that.